• Time Duration:

Our policy provides a complete refund within 30 days from the date of purchase. We would love to know what’s wrong with our product and how we might improve, so please provide specifics of the reason for your refund request if you contact us directly.

  • Method of Payment:

Upon receipt and verification of your shipment, we would send an email informing you that we have collected your returned item. We would also notify you of the acceptance or denial of your refund. If you are accepted, your refund will be made, and your bank account or the initial payment method would be instantly credited over a certain period of days.

  • Product Condition:

The package returned must be fresh, untouched, unopened, and undamaged. Bear in mind that the quality of the product you send back is critical, so properly repack it. If you return the product used, defective, or damaged during the return shipment as it was not packed appropriately, we may deduct from your reimbursement to compensate for the loss in the product’s value.

  • Refund Conatct Info:

While requesting a refund, you can send us an email at our mentioned email address along with your order number. Furthermore, you can directly contact us on our website.